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Jabra launches Engage AI Complete, the human-focused AI software for call centers

GlobeNewswire LogoGlobeNewswire20h ago

Jabra launches Engage AI Complete, the human-focused AI software for call centers - GlobeNewswire

Quick Summary:

Engage AI Complete integrates generative AI and speech-to-text capabilities to deliver real-time assistance, personalized coaching, actionable insights and automated quality assurance (QA) to help drive more satisfied customers, more motivated agents, more efficient calls – and genuine human connections.LOWELL, Mass., May 22, 2025 (GLOBE NEWSWIRE) -- Jabra, the world’s leading professional audio brand, today announced Jabra Engage AI Complete – a new premium tier of its call center software, Engage AI.

With Engage AI Complete, call center agents receive live coaching and automated call summaries, while supervisors gain real-time insights, sentiment analysis and powerful analytics tools – all designed to drive better conversations and stronger customer outcomes.

Jabra will be showcasing its Engage AI Complete solution at Customer Contact Week 2025 in Las Vegas, June 9-12 (Booth 838), where Jabra has been recognized as an Up & Coming solution provider’ by CMP in the Auto QA/QM category.   Learn more at: PR Contact  Hayley Minardihminardi@jabra.com About Jabra Jabra is a world leading brand in audio, video, and collaboration solutions – engineered to empower businesses.

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Article Details

Author / Journalist: Jabra

Category: Technology

Markets:

Topics:

Source Website Secure: Yes (HTTPS)

News Sentiment: Negative

Fact Checked: Legitimate

Article Type: News Report

Published On: 2025-05-22 @ 12:00:00 (20 hours ago)

News Timezone: GMT +8:00

News Source URL: globenewswire.com

Language: English

Article Length: 700 words

Reading Time: 4 minutes read

Sentences: 32 lines

Sentence Length: 22 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © GlobeNewswire

News ID: 28905560

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About GlobeNewswire

Main Topics: Technology

Official Website: globenewswire.com

Update Frequency: 95 posts per day

Year Established: 1998

Headquarters: China

News Last Updated: 8 hours ago

Coverage Areas: China

Ownership: Independent Company

Publication Timezone: GMT +8:00

Content Availability: Worldwide

News Language: English

RSS Feed: Available (XML)

API Access: Available (JSON, REST)

Website Security: Secure (HTTPS)

Publisher ID: #116

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